Each day a few topics are being bumped automatically for no apparent reason.
Is there a purpose to this? I find it annoying because it wasted my time - I go and look at a topic which I’ve already read and find there’s nothing new each time.
Each day a few topics are being bumped automatically for no apparent reason.
Is there a purpose to this? I find it annoying because it wasted my time - I go and look at a topic which I’ve already read and find there’s nothing new each time.
It seems they are the support topics that have not been “solved” yet
Maybe @frabrunelle can comment
Hi Mark/Rob,
Francis and I were chatting on Friday about a setting change to bring unsolved issues up in sequence but I didn’t think you’d see topics you had already read. We’ll have a look. Sorry for the annoyance.
David.
@DGeddes, it doesn’t really bother me, but I can see it will for some. I do understand the reason and think its actually a decent idea in order to get solutions and problems are not forgotten
The trick though is to ensure support topics are actually support topics and that when a solution (positive/negative) is posted that the topic is marked as solved.
Are those my topics?
I often see spelling errors or other small errors in my own topics and they get bumped up as soon as I correct them.
No it’s not you @folaht :slight_smile , it’s an automatic bump - you’ll see a note added underneath the last post when it happens.
There is a new Discourse feature that enables this:
I was curious to try it and thought it might be useful to automatically bump support topics until they are resolved but if it’s annoying, we can leave it disabled
Sorry for that, I should have made a proposal here in Site Feedback before enabling it. I enabled it on Friday morning (after discussing with @DGeddes) and then disabled it on Saturday after you created this topic
No problem, personally I’m just glad it’s gone!
@happybeing - okay with me closing this topic as @frabrunelle handled it at the weekend?
I’m trying to get back on point with trimming the fat.
DG